In the context of the implementation of the current legislative framework (Article 18 § 7 of Law 4830/2021 / Official Gazette Issue A’ 169/18.09.2021), passengers traveling with Companion, Therapy or Assistance animals must necessarily declare this when booking / issuing their tickets, in order to be recorded in the electronic booking system.
Reservations and ticketing for pets cannot currently be done through our website, please contact our reservations call center 210 8919800 or our network of agencies.
In order to be able to register the animals, it is mandatory to issue tickets for them and the following information must be written on the tickets:
“Animal Health Book Number or Passport Number”
“Animal Marking Number”
“Category of Animal” (e.g. Companion, Therapy, Assistance) *
“Animal Size” (Large > 10 Kg or Small <= 10 Kg)
In addition, passengers / companions of the animal should always carry its recently updated health book and be responsible for its care, safety and hygiene during the trip.
In accordance with Regulation (EU) No. 576/2013 of the European Parliament and of the Council, each passenger can travel with up to 5 pets, which are owned and adequately vaccinated, each with its own health book.
Ticketing on board is not allowed, therefore, to avoid unnecessary inconvenience, passengers must make seat reservations and ticketing in time.
- It is clarified that based on Law 4830/2021 / Official Gazette Issue A’ 169/18.09.2021 (article 2 § 3, 4 & 5), it is understood as:
3. “Pet”: any animal kept or intended to be kept by humans mainly in their homes, for reasons of animal welfare. If articles of this law refer to specific companion animals, such as dogs and cats, then these are expressly mentioned. Assistance dogs, working dogs, and therapy animals are also companion animals. Wild animals cannot be kept as pets.
4. “Controlled companion animal”: the companion animal that has an owner. Direct descendants of a dominant dog or cat are automatically defined as dominant animals owned by the owner of the female sire.
5.“Stray pet”: the pet that does not have an owner.